What our Customers say...
I was impressed that someone live answered the telephone. Patrick listened to my concerns and scheduled an appointment. The inspection was completed and the information was sent to me timely. The information was clear and addressed my concerns. I had them to come out to do the job for me. I really appreciated the professionalism.
Following a water line break in my home on a Sunday evening I contacted SERVPRO 800 number and was put in touch with the local franchise. My house was a complete wet disaster and I needed to get rid of the standing water that had caused a ceiling to fall and saturate my garage ceiling.
Ryan contacted me within 30 minutes and after explaining my situation they arrived about an hour later. Ryan and Jason immediately assessed the damage, explained the process and then got to work. Within a couple hours they had removed all the water and begun removing the flooring. They then left and returned the next day to begin what would become a HUGE process.
These guys are AWESOME, they handled everything including ordering a storage trailer and dumpster. Once they finished the 6 day process of exposing wet areas and drying they cleaned up everything and my house is now ready for contractors to come in and begin the rebuild.
The speed, quality and professionalism that was exhibited by these 2 guys and their team was second to nobody! Had it not been for SERVPRO this disaster would have been a much bigger headache. They have handled everything including insurance documentation, which has made that painful process much easier.
I highly recommend this particular franchisee because they exhibit the kind of customer service and quality of work that I did not expect.
Thanks Jason & Ryan
SERVPRO of Rutherford County was extremely professional, knowledgeable, and efficient. They got the job done in a timely manner and informed us of the process every step of the way. I highly recommend Ryan and his crew for any restoration services you may need!
Your crew was wonderful. And Jason your supervisor is phenomenal I could not have asked for better people or for them doing the job that they did for us thank you with much appreciation Sandra and Willie Whitney
These guys are AMAZING! We had an emergency situation and they responded immediately. They gave quality service and advice. In addition, they were a pleasure to work with. Jason Trotter really exceeded every expectation!! We will certainly use them in the future if the need ever arises. I HIGHLY recommend SERVPRO!!
SERVPRO of Rutherford County was great. Prompt service and fair pricing.
Jason + Mark were awesome! Our condo was flooded with sewage backup and they were called in by our building management company. They explained each step of the remediation process and patiently answered all of my questions over the few days they were in and out of our unit. They were very respectful of our property and were very accomodating to us. They made me feel so much less stressed about the whole ordeal!
I came across an uneasy fix with couch cushions. We tried everything prior to calling SERVPRO of Rutherford County. There wasn't a true solution in sight until I spoke with Patrick and he assured me they could handle it. Within days, SERVPRO handled my issue in a timely and professional manner. I recommend SERVPRO to anyone that may have water damage issues, even in the smallest matter. I'm grateful for this company.
The New Owners at SERVPRO are amazing! I could not have asked for better service. They were quick to respond and walked me through the process. Not sure about the previous people but I highly recommend this location. I would give a 10 star if it were available.
I would like to send out a big THANK YOU, to Patrick and Jason! These guys were totally professional and courteous. The job was well done and completed within the time frame advised! If you want it to appear "like it never even happened", call SERVPRO!!!