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How Being Proactive Can Prevent Plumbing Problems

1/30/2020 (Permalink)

Water leak out from piping system make ceiling damaged Damaged ceiling due to water leak from plumbing system

How Being Proactive Can Prevent Plumbing Problems

Plumbing problems can be costly for businesses in Murfreesboro, TN. You may have to temporarily shut down your company while water damage repair specialists restore the property. That is why you need to be proactive. While emergencies such as a broken pipe can seem to come out of nowhere, there are steps you can take to mitigate the harm they cause:

1. Check Your Water Bill

Your water bill may reveal hidden evidence of plumbing issues. If your bill suddenly increases for no apparent reason, you may have a leak somewhere on the premises. A leak that is left unaddressed could cause major damage. Try to find the source of the problem and fix it before it creates a major flood on the property.

2. Pick a Good Plumber

When a water main leak or other plumbing problems occur, you don’t want to be left scrambling to find a good plumber. Instead, take some time to find a qualified plumber in advance. Try out a few different ones to see who best fits your needs. Ideally, you should pick one who has experience working in commercial buildings that are similar to yours. Online reviews are also a great way to narrow down your options.

3. Perform Regular Maintenance

Once you find a plumber you can trust, don’t wait until an emergency to contact him. Ask the plumber to inspect the property on a regular basis. The plumber will flag potential problem areas and can fix them before they cause major issues.
For instance, if the plumber notices that your building has older plastic pipes, he may replace them with stronger steel ones. While this may sound expensive, it could save you money in the long run.
Staying proactive can prevent or reduce the impact of plumbing problems in your building. If you do sustain a major leak, however, restoration experts can get the property back to normal quickly and efficiently.

SERVPRO Preventing Holiday Water Damage

12/23/2019 (Permalink)

One of the joys of the holidays is gathering with friends and family. If you’re planning to have guests in your home this season, be prepared! Holiday celebrations can lead to water damage if you’re not careful. 

SERVPRO is here to help make sure your holidays stay merry and disaster-free. Here are some of the common causes of water damage during the holidays and easy steps you can take to avoid them. 

Naughty Appliances

Many guests want to pitch in and help around the house. Whether they eagerly volunteer to wash dishes or decide to toss in a load of laundry, appliances aren’t all the same. User error can quickly lead to significant water damage!

Prevent mishaps by typing up simple instructions for appliances your guests might use, like washing machines, dishwashers, and ice makers. The most important appliances to consider are ones that use a lot of water. Pay extra attention to machines that have “quirks” or special instructions. Make sure your guests know the limitations of your appliances. 

Bathtime Blunders

Are you anticipating hosting young children in your home? An overflowing bathtub or sink might seem far-fetched, but if you get enough enthusiastic cousins together, anything is possible. Or perhaps “slightly-absent-minded Uncle Andy” fails to pull the shower curtain all the way closed, letting copious amounts of water spill out of the shower. 

There are plenty of opportunities for bathtime blunders when you host lots of people at once. These incidents can cause severe water damage to your walls, floors, and other building material

Prevent bathtime havoc by making sure everyone knows how to use tricky faucets. Make people aware of any areas prone to leaking or other quirks in your bathrooms. Provide extra towels for people to mop up splashes and spills quickly. 

Take a moment each day to check the bathrooms for leaks or water damage. It’s best to catch it early before the damage spreads or mold and mildew have a chance to grow. 

People like to open windows… even in winter.

Everyone has their own opinion about the ideal temperature. Some people might be sweating while others pull on another sweater. Some guests might opt to crack open a window in their bedroom for a little extra ventilation. If they forget to close the window, rain, snow, or sleet can cause water damage to the window, wall, and surrounding areas. The cold draft can also cause nearby pipes to freeze

Check the windows around your home regularly, especially if precipitation is in the forecast. Consider providing fans to help discourage guests from opening windows at all. 

Plumbing Problems

More people in your home can put a strain on your plumbing. The additional showers, extra toilet flushes, and other activities around the house can lead to clogged drains or backed-up toilets, messy and unsanitary leaks, overflows, flooding, and water damage. 

It’s critical to clean up contaminated water quickly and with the right chemicals to avoid health problems. If any clogs or overflows lead to more than minor spills, call SERVPRO to make sure all the contaminated water is cleaned correctly. Our technicians will also ensure there isn’t any water damage under the surface.

If you’re traveling, prevent water damage while you’re away

Did you know you’re 40% more likely to experience water damage during the cold winter months? Yet, most people don’t turn off the water main in their home before leaving for the holidays. 

A single leak or burst pipe can cost well over $1,000 to repair, even if you catch it early. Turn off and drain the water in the outside spigots during winter months when they aren’t in use. Keep your home thermostat above 55 degrees F (some experts recommend keeping the temperature at 65 degrees or warmer). 

Open all your inside doors to keep the air circulating, especially while you’re away. You should also open cabinet doors to let warm airflow around the pipes under your sinks and appliances. 

Get peace of mind with leak detectors

Whether you’re hosting family for the holidays or traveling for any length of time, consider placing water leak detectors in critical areas around your home. Put sensors in areas that are most prone to water damage: around the washer, under your kitchen sink, near the water heater, and even in the bathroom. 

The sensors send an alert as soon as it detects a leak. Some leak detectors can even automatically shut off the water once it senses a leak! These simple little devices might save you thousands of dollars in water damage by catching leaks at the source.

If your home experiences water damage this holiday season, contact SERVPRO as quickly as possible! Our friendly technicians can handle any kind of water damage and restore your house quickly. We can even help you with insurance claims. 




SERVPRO Holiday Safety Tips For Commercial Properties

12/16/2019 (Permalink)

The holiday season is here, bringing festive parties, cold winter weather, and plenty of other workplace hazards. SERVPRO is here to help keep your property and workers safe, happy, and healthy during the holidays with some practical disaster prevention tips. 

1 Decorate with care

Holiday decorations can keep the workplace mood cheery and festive. Keep high-traffic areas clear of decorations to avoid any mishaps. The best places to decorate are reception areas, lobbies, break rooms, and foyers. 

Be mindful of the weather as you hang decorations. Strong wind and heavy snow or ice can cause damage to your decorations, buildings, trees, and other property if you aren’t careful. 

After you hang all your decorations with care, walk about your property as if you are a customer, employee, or visitor. Can you see all the appropriate entrance and exit signs? Is everything easily accessible? Are there any tripping hazards? Are there any potentially dangerous decorations within reach of young children? Check to be sure all the fire extinguishers, strobe alarms, and other safety apparatus are visible and unobstructed.

2 Keep decorations aglow and avoid fire hazards

Make sure you select noncombustible or flame-resistant decorations. Unfortunately, many decorations are flammable. Keep them away from heat registers, radiators, stoves, and other heat sources. 

Avoid using candles and other open-flame decorations around commercial buildings. It’s easy to knock them over or forget about them when everyone goes home at the end of the day. 

If you decide to hang exterior lights, make sure you choose lights that are suitable for outdoor use. Fasten them to the building, walls, trees, and other places with appropriate light clips instead of tacks, staples, nails, or other things that might puncture the electrical cord. 

Avoid linking more than three strands of lights together and use as few extension cords as possible. This reduces the risk of electrical fire and avoids overloading extension cords and electrical outlets.

It’s best to turn off all holiday decorations when the building is closed. This significantly reduces the risk of electrical fires and other mishaps. 

3 Be prepared for a “white Christmas” with snow and ice removal

Do you have plans or the right equipment to handle any snow or ice that might come your way? It’s best to have a plan before the first snow or ice storm of the season. 

Walkways, parking lots, and other areas can become slippery very quickly when rain or snow freezes. Improper snow and ice removal can also block access to fire hydrants, handicap parking, loading docks, and other critical areas. 

It’s easy to forget to stock up on snowmelt, deicer, and other supplies to deal with winter weather. Make sure everyone stays safe this holiday season by preparing for whatever winter throws at you. 

4 Keep your building toasty warm and dry

During the cold winter months, your HVAC system is working overtime to keep the people in your commercial property toasty warm. Don’t forget to schedule a full HVAC inspection to make sure everything is running efficiently. Reduce the stress on your HVAC system by turning off cooling systems that aren’t necessary. 

Have the roof, weather stripping, and insulation inspected before winter weather sets in. The temperature changes and precipitation during the winter months can be hard on any roof. Repairing holes, leaks, or damage prevents energy loss and helps your HVAC system run more efficiently. It can also help prevent frozen pipes and damage from water leaks. 

5 Avoid a frozen pipes incident

Frozen might be an adorable kids movie, but it’s best to avoid any workplace reenactments. Even a cold draft can cause a pipe to freeze, especially in older, poorly insulated buildings. This is particularly dangerous during the holidays when business hours might be shorter, and fewer people are around your property to find leaks before they cause significant damage. 

When pipes freeze, the water expands. The pressure can cause the pipe to crack. Not only will this disrupt the water supply to the entire building, but it can also cause significant water damage and even flooding. The water leak can lead to mold and mildew damage. 

Winterize your property before winter settles in. Make sure your pipes are appropriately insulated to prevent them from freezing and bursting (especially pipes that run along exterior walls). Make sure all shutoff valves and levers are in good condition. Run water at a slow drip to prevent pipes from bursting if they do freeze, especially if your building will be unoccupied for any length of time. 

SERVPRO technicians are standing by throughout the holiday season to respond to any disaster. Whether the holiday potluck ends with a kitchen fire or a frozen pipe spills water, we will help you recover and return to normal quickly. Contact us today to learn more about our commercial restoration services. 








Protecting Your Home From Winter Storm Damage

11/25/2019 (Permalink)

Winter weather can be unpredictable in Tennessee. Ice and snowstorms, freezing temperatures, and other winter weather can come with little warning. Winter storms can cause all sorts of problems, from power outages to frozen pipes and wind damage. 

SERVPRO technicians are ready to help you recover from any winter storm damage to your home, but with some preventative work, you can help protect your home from severe damage. 

Prepare Your Home for Winter

Fall is an excellent time to prepare your home for cold weather and winter storms. 

Check your ice melt and snow removal equipment

Make sure you have the right ice melt or rock salt on hand to keep walkways and driveways clear of dangerous ice. If you have a snowblower, check to make sure it’s running properly, and you have enough fuel. 

Check the heating and air conditioning

Your heating and air conditioning systems last between 10 and 15 years, but with excellent routine maintenance, many units can last more than 20 years! Schedule a routine maintenance inspection each fall to ensure your system is prepared for the cold months ahead. Change your air filters and ensure everything is running well. 

Having your HVAC system inspected also ensures your furnace and water heater have enough ventilation to prevent high carbon monoxide levels in your home this winter. People tend to keep their home closed more tightly in winter, increasing the risk of carbon monoxide poisoning. 

Inspect the outside of your house

Inspect the siding and wood trim around the outside of your home. Most patios and decks are built with pressure-treated wood, but wood trim around exterior doors and windows is usually just pine wood that can rot quickly if not properly treated. 

Also, replace missing or damaged siding and roof flashing that can let water and ice into your home. 

Inspect the caulk and paint around all your windows and doors. Look for places where the caulk is cracked, or the paint is chipping. Replace any rotting or broken wood trim and protect it by keeping the trim properly caulked and painted. 

Check the drainage around your home. Soil settles over time, creating places for water to pool around your foundation. Fill any low spots with soil and make sure the landscaping slopes away from your house. 

Make sure your gutters and downspouts are clean. If your gutters get clogged, it allows water to back up, then overflow and run down the side of your home. Over time this can deteriorate your foundation and even let water get into your basement or crawlspace. 

Add downspout extenders to make sure water runs at least 3 to 4 feet away from your home. If the soil near your foundation becomes saturated, then freezes and thaws repeatedly, it can lead to cracks in your foundation and other significant issues. 

Turn off all the exterior water faucets and disconnect garden hoses. Drain the water pipes to prevent them from bursting. If you have a sprinkler system, have your sprinkler service drain your system to help avoid freezing and leaks. 

Clean your chimney

It’s lovely to curl up by the fire on a cold winter night. Have your fireplace inspected before you start building any fires. Not only can this improve heating efficiency, but it will also prevent any dangerous situations. 

Trim dangerous branches

Fall isn’t a great time to prune trees and bushes, but you should cut off any branches that are rubbing against your house. Ice is heavy and known to wreak havoc on power lines and private property. Trim your trees, so you don’t have ice-covered branches threatening your roof, siding, or other parts of your house. 

Check your attic

When the temperatures drop, critters look for warm places to hide away. Unfortunately, they can cause a lot of damage to your attic space. Trim your trees away from the house to make it more difficult for critters to access your gable vents. Tack a screen up behind the gable vent to keep out furry and feathered freeloaders. Also, check to make sure there are no holes in your soffit and fascia that will allow birds to get in.

Look for cracks and holes where warm air is escaping from your attic. Even small holes put extra stress on your HVAC system. Fill any gaps with professional-grade caulk to improve energy efficiency and prevent unwanted critters from making themselves at home. 

While you are in the attic, make sure there is enough insulation. Properly insulating your attic will help lower energy costs and prevent ice dams from forming and causing water damage. If the insulation looks old, torn, damaged, or wet, then it’s time to replace it. 

Prepare the Inside of Your Home

Fall and winter are the most common times of the year for house fires (December and January are the peak months). People are also running furnaces, building fires, and keeping their homes closed tightly, making it easier for carbon monoxide to build up. Test your smoke and carbon monoxide detectors and replace the backup batteries 

Make sure your pipes are appropriately insulated to prevent them from freezing and bursting. Insulate the pipes in your basement and crawl space by putting foam sleeves around them. Another way to prevent your pipes from freezing is to keep your interior doors and cabinets open so the heat can flow through your home. 

Preventing Water Damage

Water damage from ice dams and frozen pipes is one of the common ways winter storms wreak havoc on your home. 

Pipes are more susceptible to freezing when the temperature falls below 20 degrees F. The outdoor pipes that are most susceptible to freezing are outdoor faucets, swimming pool supply lines, and water sprinkler pipes. Indoors, pipes in the basement, crawl spaces and garages are also at risk of freezing. 

Open your kitchen and bathroom cabinets to allow warm air to circulate around the pipes. Let water faucets drip if the pipes run through unheated or uninsulated places. 

Make sure you know where the main water valve is located. If a pipe does freeze and burst, you will need to be able to turn off the water quickly to prevent further damage. 

Ice dams can cause melting snow and ice to back up into your roof and the walls of your home, causing water damage. When warm air escapes from your attic, it causes ice and snow to melt and create icicles or ice dams. If you notice a lot of icicles forming around your home, pay extra attention to the condition of your attic. 

Contact SERVPRO

If a winter storm does cause damage to your home, call SERVPRO immediately. Our experts will assess the extent of the damage and create a plan to restore your home fully. Especially when dealing with water damage, it is critical to act quickly to prevent other issues like mold and mildew. 

SERVPRO professionals are specialists in water damage restoration and structural drying. Our Disaster Recovery Team can respond quickly with all the right resources to help you recover from all types of winter storms. 

How to Prevent Frozen Pipes This Winter

11/19/2019 (Permalink)

Winter storms can bring freezing temperatures, power outages, and other serious issues that can damage your home and property. Frozen water pipes are a common problem during the winter months, especially if the power goes out or a winter storm brings dangerously low temperatures. 

If your pipes freeze, the lack of running water is inconvenient at best and can cause extensive water damage! It prevents you from showering, flushing toilets, doing laundry, and other essential tasks.

SERVPRO water damage restoration experts are standing by 24/7 to help you recover from frozen or burst water pipes. Here’s what you need to know about preventing water damage from frozen water pipes. 

What Pipes Are Vulnerable to Freezing

Studies show that pipes are most susceptible to freezing when the temperature drops to around 20 degrees F, especially if your pipes are poorly insulated. 

The pipes that are most at-risk for freezing are in unheated areas like basements, attics, and garages. Even pipes in your exterior walls and under cabinets can freeze.

In the southeast, we rarely experience bitterly cold temperatures, so most homes have less insulation around the pipes. Fortunately, there are easy, cost-effective ways to keep your pipes safe. 

How To Avoid Frozen Pipes

Some of the best ways to keep your pipes from freezing might not help you conserve water or energy. Still, it’s better to have a slightly higher water bill than to deal with significant water damage. 

Let your faucets drip

Allow your faucets to drip, especially if the faucet is served by exposed pipes. Running even a trickle of water helps prevent the pipes from freezing. 

It’s not necessary to let all the faucets in your house drip. If possible, identify the faucet furthest away from where the water comes into your house. Turning on this faucet keeps the water traveling through most of the pipe system. 

Insulate your pipes

Check all around your home to identify all the water pipes that are in unheated areas like attics, crawl spaces, garages, and exterior walls. It might not be possible to access all the pipes, but it is helpful to add insulation wherever you can.

Both hot and cold water pipes should have at least a little insulation. Foam rubber or fiberglass pipe insulation sleeves can cost as little as 50 cents per foot, and it is relatively easy to install. Even a newspaper can provide a little insulation in a pinch. 

Insulating the hot water pipes will also help lower your water-heating costs. It helps heat from escaping as the hot water travels through your pipes, and you might even be able to lower the temperature on your water heater. 

Adding insulation to the cold water pipes can help prevent the pipes from sweating. When cold pipes run through the warm, humid air, condensation can form on the pipes and can cause puddles on the floor and higher humidity levels. Higher humidity and puddles can cause minor water damage. 

Open and close the right doors

Opening the kitchen and bathroom cabinet doors allows warm air to circulate around your pipes. This is especially helpful if your sinks are on an exterior wall. 

While you’re opening the cabinet doors, keep the garage door closed. This helps regulate the temperature, especially if you have water pipes running through the garage (don’t forget about pipes that might run behind the drywall). 

Set your thermostat

When the weather turns cold, it’s tempting to turn the thermostat down at night to save a little on your heating bill. Keeping your home at the same temperature all the time will help prevent your pipes from freezing. 

If you are planning to escape to warmer climates, leave the heat on to protect your home from frozen and burst pipes. Fifty-five degrees F is an ideal temperature when you’re away. It won’t run up your heating bill too much and will prevent your pipes from freezing. 

Signs Your Pipes Are Frozen

There are a few signs to look for that will indicate if you have frozen pipes somewhere in your house. If the temperature falls below 32 degrees F, begin to keep an eye on your pipes, especially in southern climates where the pipes tend to be less insulated. 

Frost on your pipes: If an exposed pipe freezes, you will probably be able to see frost on the outside of the pipe.

No water: If you turn on the faucet, and no water comes out, or there is less water than usual, your pipes might be frozen. If you turn on your sink and only a trickle of water comes out, the pipe leading to that faucet may be frozen. 

Unusual smells: When a pipe or drain is blocked (like when it’s frozen), the only way odors can escape the pipes is back in the direction of your home. So, one sign that your pipes may be frozen is if you notice odd smells coming from your faucets or drains

What To Do If Your Pipes Freeze

It’s essential to act quickly when your pipes freeze to avoid further damage. It’s critical to thaw the pipe as soon as possible before it bursts and causes water damage. 

The first thing to do is to locate the frozen pipe. This can get very complicated because you cannot see most of the pipes in your home. Look for pipes with frost on them. Frozen pipes might also have a slight bulge. 

When you find the frozen section, turn on the faucet that the pipe feeds. Turn on the hot and cold handles to help relieve the pressure and give the water a place to go when it begins to thaw. 

If the frozen pipe is exposed, you can use a hairdryer, portable space heaters, and hot towels to thaw the pipe. 

If the frozen pipe is behind a wall or in an area you cannot easily access, turn up the heat in your home to help thaw the pipes. If you know where in the wall the frozen pipe is running, you can place an infrared lamp or portable space heater close to the wall. This may be enough to thaw the pipes. 

Never try to thaw pipes with an open flame or any method that could cause a fire. Contact a licensed plumber if you cannot quickly identify the frozen pipe. 

If Your Pipe Bursts

If a pipe bursts, turn off the main water line as quickly as possible. After you turn off the water, contact SERVPRO. Burst pipes can cause extensive water damage. It’s essential to clean and dry everything correctly to prevent mold and mildew from growing and avoid structural problems. 

Our technicians are experts at cleaning and drying water damage. We use pumps, vacuums, and other water removal tools to clean all the water. Our experts use specialized equipment to make sure all the water and moisture is removed before we begin the restoration process.

SERVPRO has all the resources to respond to any size winter storm disaster. We are standing by 24/7 to help you restore your home quickly. Contact us today to learn more about our water damage restoration process. 



Storm Damage: Tips for before and after a major storm

10/27/2019 (Permalink)

Storm damage is difficult to avoid entirely. You can't control the weather, but you can be proactive and keep your home or business as safe as possible. SERVPRO is standing by to help you recover from any size or type of storm. Here are five things you can do to prevent storm damage to your property. 

Take "Before" photos ahead of major storms

When a significant storm is headed your way, document the current condition of your property and valuable belongings. As safely as possible, take photos or video of your home or building. Document the condition of your roof, siding, windows, gutters, drainage systems, and any sheds or storage houses. 

These "before" photos will help with the insurance claims in the event of significant storm damage. This is particularly helpful for commercial property owners and property managers. 

Batten down the hatches

The easiest way to prevent storm damage is to keep your home or building in peak condition. 

Roof, siding, windows, and doors

Schedule annual or semiannual roof inspections. Your roof is the first line of defense against storm damage, but roof damage can be difficult to see with a naked eye. An expert roofer will repair or replace loose, cracked, missing, or damaged shingles.

If you are preparing for a particularly strong storm, consider laying tarps and plywood on your roof to help prevent shingles from getting ripped off. The tarps can act as an extra layer of protection to keep water out and to avoid wind damage. 

Visually inspect the siding on your home. Repair any loose siding that might get ripped off in a strong wind. Wind only needs a small crack to lift siding or shingles off your home. Replace any damaged siding that might allow water to seep into the walls. 

Make sure your doors, windows, and skylights have reliable seals to keep out the wind, rain, and cold. If you are preparing for a hurricane or strong winds, it is essential to cover your windows with plywood or storm shutters

Gutters, landscaping, and drainage

Clear your gutters, drainpipes, or flat-top roof of any debris. Leaves and branches can clog your gutters, causing it to overflow. In warm weather, overflowing water can flood into your home. In cold temperatures, standing or overflowing water can freeze, causing damage to your roof

Keeping your landscaping maintained is an easy way to prevent all kinds of storm damage. Prune trees and shrubs to clear dead or diseased branches that might fall and damage your property. Make sure you keep at least 3 feet of space between your home and any tree branches or shrubs. 

Regularly check the trees on your property for damage like cracks in the trunk, mushrooms growing on the trunk (that indicates decay), or branches that cross or interfere with each other. 

While you are inspecting the landscape, check for loose fence posts, light posts, and similar structures around your property. Shake each post to test its strength and stability. Even loose fence posts can become dangerous in a strong storm.

Make sure water flows away from your home or business into a ditch or drain. Standing water or flooding during a major storm can cause flooding in your home.

Patio furniture and outdoor items

If you are preparing for a particularly strong storm (like a hurricane or nor 'easter), consider bringing lawn ornaments, patio furniture, garbage cans, grills, and other items indoors. If you cannot bring them in, make sure they are tied down. In a powerful storm, nearly anything can become a dangerous projectile. 

Avoid ice damage

Keep your attic insulated properly. This reduces heat loss through your roof, which makes your home or business more energy-efficient and helps prevent ice damage. 

As the heat escapes from poorly insulated attics, it melts snow and ice, which can refreeze, creating an ice dam. The ice dam causes water to "back up" under the shingles or fascia boards and soak through the roof and walls. 

Immediately after the storm

It is important to assess your property as soon as possible. Finding damage as quickly as possible after the storm can help you minimize damage and save time and money. 

Look for signs of water damage inside

While it is still raining or immediately after the storm, inspect your property for signs of water damage. The most obvious signs of water damage are puddles and dripping water. Also, look for stains and discoloration on the ceiling and walls. There may be more water inside the wall or ceiling that can cause more damage. 

Mark any leaks you find with tape. When the rain stops or the water dries, it might be challenging to identify the exact location of the leak again. The marks will help SERVPRO experts identify and resolve the issue more quickly. 

Check the basement and crawl spaces for water damage. Make sure no water is seeping in and that your sump pump or drainage systems are working.

If you find any water damage, take photos from different angles. Documenting everything as thoroughly as possible will make filing the insurance claim much more manageable. SERVPRO technicians can help you record any damages and relay that information to your insurance provider. 

Assess the outside of your property

As soon as it is safe, begin to assess the exterior of your home or business carefully. Stay clear of any downed power lines, damaged trees, and floodwater. 

Check for cracks, chipping, and dents in the siding, brick, or stucco. Discoloration is another indication of damage to bricks and siding. Even small cracks or holes require attention from a professional. Make a point to inspect the outside several times after the storm. Different lighting can reveal damage that is easy to miss. 

Inspect your air-conditioning units, fences, vent caps, and other things on your property that may have incurred damage. 

Contact your SERVPRO professionals who are ready to help you restore your home or commercial property to its original condition after storm damage. We are available 24/7 and equipped to handle any size disaster. 

Preventing Storm Damage to Your Commercial Roof

10/23/2019 (Permalink)

When there is a significant storm on the horizon, you might not be able to control the weather, but you can take proper steps to protect your property. 

SERVPRO would rather help you prevent damage, but we are available 24 hours a day to clean and restore any property damage. Our trained technicians are ready to repair all kinds of storm damage.

Roof damage can quickly lead to other kinds of property damage. Here are some practical tips for protecting your commercial roof from storm damage. 

Preventative maintenance is the first line of defense

The easiest way to prevent storm damage to your commercial roof is to follow the recommended preventative maintenance schedule. Have a roofing expert inspect your roof annually or semiannually. It is easier to repair small issues before they become significant problems.

Remove debris and hazards

Storm damage often comes from blocked storm drains. Clean any loose debris and make sure there is no standing water. Loose roofing materials, branches, leaves, and other debris can prevent water from draining correctly. 

Remove hazards like overhanging limbs and weak roofing sections. Trim branches and bushes to at least 3 feet away from your building. This prevents leaves from blocking drainage systems and reduces the risk of damage to your roof.

Make sure the HVAC systems, satellite dishes, and other equipment are anchored correctly. During a storm, these can cause blunt force damage. Loose material blowing across rooftops cause up to 70% of roof damage during a hurricane. 

Waterproof a flat roof

Cold temperatures can cause asphalt-based roofing materials to crack. Hot weather can cause "crazing" and bubbles. If you have a flat roof, invest in regular waterproofing treatments to prevent moisture damage. Make sure the roof hatch and access doors close tightly to prevent water seeping into the building. 

Extra preventative measures

If you know a strong storm is on the way, lay tarps and plywood on your roof. The tarp holds shingles in place and adds an extra layer of defense against water. 

If you live in an area with frequent, intense storms and high winds, consider replacing your asphalt roof with more durable metal, plastic, or stone materials. 

After a storm

Immediately after a storm, look for leaks and evidence of water damage inside your building. Once the weather clears and water dries, it can be challenging to find the leaks. It's best to inspect your property immediately after a significant storm or while it is still raining. 

Check your roof for damage and holes that might allow more water, bugs, or debris to get into your building. 

If you find any water damage inside your building, immediately phone your SERVPRO technicians and your insurance provider to alert them of the damage. Roof leaks shorten the life of your roof. Untreated water damage can lead to more significant issues throughout your building, like mold and mildew. 

Protect your property

Even small amounts of water damage can become a significant problem. As soon as you discover water damage or a leak in your roof, move inventory and property to a safe place or cover it to keep everything dry. Avoid any wet electrical equipment. Contact an electrician immediately if the roof is leaking onto electrical equipment. 

Document any water or storm damage for your insurance provider. 

Stay off the roof

Storm and water damage can compromise the integrity of your roof. Avoid the temptation to assess the roof yourself. Instead, call your roofing contractor who has the proper training and equipment to inspect your roof safely. 

When the roofing contractor arrives, ask them to take photos of any damage for your insurance claims. 

Let SERVPRO handle the restoration

A leaking roof can let water seep into insulation, drywall, and other building materials. It is essential to make sure everything dries thoroughly to prevent mold, mildew, and other structural issues. 

After our SERVPRO technicians inspect your building and determine the scope of the damage, they use specialized equipment, sensors, and infrared cameras to identify hidden moisture, in ceilings, walls, and flooring that is very difficult to see.

Our technicians use pumps, fans, and wet/dry vacuums to clean up any excess water. We remove any drywall, insulation, and other materials that cannot be dried and repaired. 

When everything is dry, our technicians repair everything as quickly as possible so your business can get back up and running. We can even help you with your insurance claims!

5 Things You Should Know About Commercial Fire Damage

10/5/2019 (Permalink)

Any amount of fire damage can be devastating for a business, and fire restoration is hard work! After the fire department ensures everything is safe, restoration professionals are the next people who should enter a building that has been damaged by fire, water, flood, sewer backup, or other significant events. 

SERVPRO technicians are experts at commercial fire, water, and mold restoration and we will have your business back up and running as quickly as possible. We know that every day spent restoring your commercial building is lost revenue and productivity! We will do the hard work, so you don't have to. 

Here are five commercial fire damage restoration tips. 

1 Limit activity in the damaged area.

Don't enter a damaged building until the fire department deems it safe. Fire can impact the structural integrity of the building. Firefighters often have to cut holes in the walls, ceilings, and floors to slow the fire and make sure it is completely out. 

You should limit any activity in the damaged area to prevent soot and ashes from being embedded into surfaces or spread to other areas of the building. Staying away from the damaged area also helps minimize your exposure to hazardous chemicals and materials like lead, asbestos, bacteria, mold, and other pathogens. Disturbing or spreading these toxins and contaminants can cause further property damage and can cause health problems.

SERVPRO technicians are experts at cleaning up even microscopic bacteria, mold spores, and hazardous chemicals. We use HEPA filters, vacuums, and special chemicals to make sure every area is safe and clean. 

2 Removing smoke and soot damage is challenging.

Any fire, large or small, will likely cause smoke damage to walls, ceiling, and other surfaces. Soot is very greasy and can cover the interior of your business, even if the fire was limited to a small area. Smoke can get into the walls, floors, and air ducts, causing the smell to linger long after the fire if it isn't properly treated. 

It is essential to hire fire restoration experts that will thoroughly scrub your building of all the soot, smoke, and potentially hazardous chemicals. Improperly cleaning smoke and soot can actually "set" the smells, especially in fabrics and textiles like carpets, upholstery, clothing, and similar items. Additionally, soot residue can contain dangerous chemicals and cancer-causing carcinogens. 

3 Cleaning up after fire sprinkler and suppression systems.

It is essential to properly clean and repair any water damage to prevent mold and mildew from growing. Commercial buildings should have fire sprinkler systems, and many modern buildings have fire suppression systems instead of sprinklers.

Sprinkler systems automatically turn on if the temperature in the building rises too quickly. Some systems will turn on the sprinkler heads in every room while others only turn on in the places where the system detects a fire. Quick response sprinklers spray 18 to 24 gallons of water per minute to suppress and put out the fire.

Fire suppression systems use a mix of dry chemicals and liquids (like water) to put out any fires in the building. Suppression systems do reduce the damage directly caused by the fire, but they can make the amount of soot damage worse. The combination of water and dry chemicals can allow the soot and dust to spread around the building. 

Whether from a sprinkler system or firefighters spraying gallons of water, if the fire was big enough, you probably have some water damage in addition to the fire damage. Mold and mildew can begin to grow within 48 hours after the water damage occurs! 

SERVPRO technicians have the right chemicals and methods to clean up the fire suppressant chemicals and properly restore any water damage to prevent mold and mildew from growing. 

4 The most common causes of commercial fires might surprise you.

According to the National Fire Protection Association, the most common cause of fires in commercial buildings are cooking equipment. Faulty stoves, cooking accidents, and other kitchen-related incidents account for 29% of fires in office properties and 13% of fires in retail stores.

Other primary causes of fires in commercial buildings include malfunctioning heating equipment, faulty electrical and lighting, and improperly disposed cigarettes, cigars, or other smoking materials. 

Because kitchens and break rooms are high-risk areas for fires, make sure your sprinklers, alarms, and fire extinguishers are properly maintained and in good working order. Have your HVAC system, water heaters, and other electrical systems inspected and maintained by a professional. Always make sure flammable materials are stored away from heat sources. 

5 Cleaning damaged property can be tricky

Cleaning all the smoke and soot-damaged property can be very challenging. You can't just throw the sooty, smoky clothes in the wash or take dirty curtains to the dry cleaners. Removing soot and smoke odor can be very difficult, and household remedies are not very effective. 

It is vital to deodorize everything before you clean it. SERVPRO recommends letting the professionals do the dirty work. It is essential to use counteractants, chemicals that break down the smoke molecules to get rid of the bad odors. 

SERVPRO technicians use counteractants on furniture, carpets, upholstery, curtains, and other fabric surfaces. If you decide to take things to professional dry cleaners, make sure they have experience and the right equipment to handle the job. 

It is vital to clean all the dishes and cookware properly, even if they look clean and unharmed by fire or smoke. Make sure all dishes and utensils are scrubbed and soaked in a solution of bleach and water. Rubber and wooden cooking items tend to absorb smoke and should be thrown away. 

In most cases, floors and carpets absorb the worst of the damage because of the water or chemicals used to extinguish the fire. It is important to make sure everything is dried thoroughly to avoid mold and other problems in the future. In many cases, it is necessary to take up the flooring and replace it.  

SERVPRO technicians are experts at cleaning and restoring your commercial property to its original condition. We are standing by, 24/7 to help clean and repair any size disaster. Contact us today to learn more about our commercial restoration services. 

What To Expect From SERVPRO Commercial Restoration Services

10/5/2019 (Permalink)

If your business needs water or fire damage restoration, it is essential to choose a company that has experience restoring commercial properties. SERVPRO is available 24 hours a day, 365 days a year, and our experts are highly trained to help any business recover as quickly as possible. Here is what you can expect from SERVPRO and our process of restoring your commercial property to its original condition. 

1 Assessment

As soon as the fire is out, the storm is over, or the water main is turned off, our SERVPRO technicians will begin assessing your commercial property. We inspect to determine the extent of the damage and create a plan of action for restoring your building and property. 

Often, in the case of fire, water, and mold, the damage is more extensive than it appears on the surface. Our technicians will use all available resources like sensors, probes, and cameras to assess the condition of your entire building to make the right repairs and prevent future problems. 

When SERVPRO is dealing with commercial restoration, our technicians will also seal any leaks or address any immediate problems that could cause further damage. This might require putting tarps on a roof, repairing a pipe, or other preventative measures. 

2 Contact the insurance company.

As soon as there is damage to your commercial property, contact SERVPRO. Some insurance companies may try to deny or limit coverage if they believe you did not take steps to minimize damage or prevent further destruction. 

As soon as SERVPRO is on the way, notify your insurance company. Your insurance company will provide a claim number. If you would like our SERVPRO experts to help, give the claim number to the administrator assigned to your case. We will work with your insurance company on your behalf to provide documentation and begin processing your claim. 

SERVPRO franchises will work with nearly every insurance company, and many insurance adjusters prefer to work with us because SERVPRO is a full-service provider. 

3 Cleaning

Once our restoration experts assess the damage and create a plan of action, the first step is to clean the property. 

Water damage

If your commercial property suffered water damage, the type of water damage would determine the cleaning process. Contaminated “black water” is much more challenging to clean than stormwater or a leaking pipe. Our experts will remove the water and use industrial dryers, fans, and dehumidifiers to remove all the moisture from the building. 

Fire damage

Cleaning up after a fire is also a complicated process. Fire damage can compromise the structural integrity of your building. Our technicians will board up or tarp damaged areas to maintain security and prevent further damage. 

After removing the water from the sprinkler systems or fire trucks, SERVPRO technicians begin removing soot and smoke from the building. Soot is very greasy and difficult to clean, and the smoke smell is notoriously challenging to get rid of. It’s essential to use the proper chemicals and techniques to prevent further damage. SERVPRO uses industrial air scrubbers, ozone machines, and fogging equipment to handle all the chemical and smoke odors. Our technicians use chemicals to kill bacteria and seal surfaces so the smells don’t return or linger. 

Our SERVPRO teams include odor control specialists, upholstery and fabric cleaning technicians, and fire and smoke restoration experts. We ensure everything is clean and sanitized for your safety and to prevent future problems, like mold or bad smells. 

4 Restore vs. replace, including your documents

Our goal is to restore everything to pre-damage conditions. SERVPRO believes it is essential to clean and restore as much as possible. This “restore first” attitude saves you money and helps you get your business back up and running more quickly. 

Document restoration is another critical step in getting your business back up and running. If your business suffered any water damage, your documents might be exposed to sewage, bacteria, pesticides, or harmful chemicals in addition to water.

Our technicians use the latest vacuum freeze-drying method and gamma irradiation technology to dry, sterilize, and preserve damaged documents. Our drying processes are the only methods approved by the National Archives and Records Administration!

Our facilities are secure and HIPAA master-certified, so we can properly handle sensitive information. We can even use or computerized inventory system to digitize your documents. 

5 Repairing 

Once everything is properly dried, cleaned, and sanitized, our restoration team will work to repair everything. Our goal is to return your business to the pre-disaster condition. Whether that requires minor repairs like replacing drywall, installing new flooring, or painting or it demands total reconstruction, our repair teams are up for any size project. 

From start to finish, our SERVPRO team will work with you and your business to ensure the restoration process is as smooth and efficient as possible. But, you don’t have to wait until disaster strikes. 

Contact us today to set up your SERVPRO Emergency READY Program (ERP), so you are prepared for any incident. The ERP profile includes information like emergency contacts, locations for all your shut-off valves, and other vital details that you, your employees, and the emergency response team will need. You might not be able to prevent every accident or disaster, but you can be prepared for them!

6 Ways To Prevent Mold From Invading Your Home

9/16/2019 (Permalink)

Mold is all around us, and in every breath we take. It is a fungus that plays an essential role in the natural process of decay. Mold is also necessary for creating things like penicillin, cheese, and decomposing the piles of fallen leaves and dead trees in the forest.

It can grow year-round in almost every environment. Mold spores spread quickly in the air and can grow anywhere there is moisture and organic matter for it to "digest."

Outdoors, mold likes shady, damp places or anywhere vegetation is decomposing. Mold colonies thrive indoors where humidity levels are high, like basements, bathrooms, crawlspaces, and poorly ventilated areas. Carpet, clothing, food, paper, drywall, ceiling tiles, and wood are common surfaces mold likes to grow in people's homes.

It is impossible to eradicate mold from your home completely. However, it is crucial to keep the mold levels low to prevent it from growing and becoming a problem in your home.

SERVPRO is the industry leader in mold remediation. No matter how large or small, our technicians are trained to handle any kind of mold problem. However, we would rather help you prevent mold from becoming a problem in your home. Here are some easy things you can do this fall to avoid a mold issue.

Proper ventilation is key

Many of our daily activities can encourage mold to grow in our homes. Anything from cooking dinner or taking a shower to washing a load of laundry can cause moisture to build up in your bathroom, kitchen, and laundry rooms.

Make sure all the high-moisture areas in your home have proper ventilation. Appliances that produce moisture, such as clothes dryers and stoves should have vents to move moist air to the outside. Install exhaust fans in the bathrooms and make sure to run them every time you shower.

Air conditioners and dehumidifiers help with moisture control, especially in humid climates. However, have them inspected and cleaned regularly to make sure they don't contribute to the moisture problem.

Open the windows when you cook or wash dishes to circulate drier air through your home, especially on days with low humidity.

Energy-efficient homes are excellent at reducing your heating and cooling costs, but they may be holding moisture inside your home by preventing airflow. Before the emphasis on energy-efficiency, homes were "leaky," allowing air to move through the walls more easily. This helped prevent mold from growing because damp surfaces like wood and insulation dried easier.

Now that homes are designed to be more air-tight, it is essential to have proper ventilation to control the indoor humidity levels. Keep doors between rooms open and move the furniture away from walls and corners to let air move more freely around your home.

Use mold-resistant products in your home

If you are building a new home or renovating an old one, choose mold-resistant products, especially when it comes to materials like wood, insulation, drywall, carpet, and sheetrock. These building materials have a fungicide treatment that kills all types of fungus as it tries to grow on the surface.

Mold resistant drywall contains fiberglass facing instead of a paper facing. Therefore, there is no organic material in this type of drywall for mold to feed on. Even though fiberglass facing could still allow mold to grow, the chances of this happening are significantly reduced.

Mold resistant paint will not kill mold, but it will prevent mold from growing behind walls for up to five years. There are many options on the market to suit a variety of budgets and specific needs.

Rugs and carpets can harbor colonies of mold in the fibers or under the surface. Mold-resistant carpets use acrylic fibers that are more resistant to fungus growth. The disadvantage of mold-resistant carpets is that the material tends to wear out faster than traditional rugs and carpets. But, if you or your family have allergies or strong reactions to mold, or if you live in a particularly damp environment, mold-resistant carpets may be a worthwhile investment.

If you notice areas that are often damp or prone to mold growth, consider applying a mold-resistant sealant. It is a protective fungicide coating that can be applied to a variety of surfaces, including wood, brick, and stucco. The sealant will prevent mold from growing even in humid conditions.

Monitor humidity levels

The Environmental Protection Agency recommends keeping indoor humidity levels between 30 and 60 percent to prevent mold growth and other moisture-related problems. Purchase a "hygrometer" moisture meter from your local hardware store and install it in a "problem area" in your home.

There are also tell-tale signs of excessive moisture in your home. The most common symptoms are condensation buildup on windows, walls, and pipes, and musty odors. Make sure to turn off any humidifiers and dry the surfaces immediately if you notice condensation. Try to identify the source of the moisture (an air vent that is not working, poor air movement, etc.) to address the root cause and avoid a mold problem. If this is a common problem, invest in a dehumidifier.

Air conditioner size matters

Make sure your air conditioning unit is the right size for your house and climate. An air conditioner that is too large will cool the home too fast and won't remove enough moisture from the air. If you live in a very humid climate (like Tennessee), consider adding a dehumidifier to the central air conditioning system. Another option is to use portable dehumidifiers in chronically damp areas of your home.

Keep water away from your foundation

Make sure the landscaping and ground around your house slopes away from the foundation of your home. Otherwise, water can collect and seep into the basement or crawlspace, creating a dark, damp environment for mold to thrive. As your home and the soil settles, the slope will change. Rebuild the soil each spring to make sure it slopes away from the foundation. Experts recommend building a slope of 1 inch high per foot in length.

Make sure the gutter system is clean and in good condition. The downspouts should move water at least five feet away from the foundation to prevent water from pooling around your house.

If gutters and a slope are not enough to keep water away from the foundation, your lawn may require a dry well. Dry wells are holes in the ground filled with gravel. They help water to return to the ground without pooling or flooding on the surface.

Contact SERVPRO to clean mold

Small mold patches are easy to clean off hard surfaces with heavy-duty cleaning products, but it is essential to identify the cause and resolve the underlying problem. Whether it's a small area, major mold issue, or anything in between, SERVPRO professionals are equipped to identify the source and cause of the mold problem. Then they will properly clean the area and restore your home to its original, healthy condition.

Because mold spores travel by air, it is important to use the right equipment when cleaning mold to avoid allowing it to spread to other areas of your home. SERVPRO technicians use technology like negative air chambers to contain the mold and high-quality air filtration systems with "air scrubbers" and HEPA vacuums to prevent the mold spores from spreading while they clean and disinfect the area.