The Water Damage Restoration Process

As soon as the emergency call reaches our office, we gather the resources our team needs to get to the jobsite and start handling the problem as soon as possible. 

As soon as we’re onsite, we carefully inspect the impacted area, determining the types of material affected, how far the water has reached, and whether or not you have a crawlspace that’s impacted by the water damage. 

It’s our goal to restore as many of the materials as possible. 

Before we start the work of recovery, we discuss the process in-depth with the customer. We want every customer to be 100% clear about our processes.

Once we’ve gotten the go-ahead from the customer, we begin the process of removing the water. When we feel confident that we’ve removed as much water as we can, we set up the drying equipment. 

When the materials are dry, we start the process of cleaning and sanitizing. Often, we use an antimicrobial, which acts as a disinfectant and mold-inhibitor. 

As soon as the area is clean, we move on to restoration.  

There are two phases of our work: saving the materials from damage and putting those materials back into place when they’re fully dried. We’re able to assist our customers with either phase.  

Our professionalism, our quality of work, and our experience make us the best choice for customers in Murfreesboro and its surrounding areas.

Water or Flood Damage?
Call Today – (615) 849-9794

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.